Payment & Policies

Method of Payment

Please be aware that this is a fee-for-service clinic. This is also described as “private pay” and means that payment is due in full at the time of service. At this point we do not contract with any insurance companies, and would be considered an "out-of-network" provider if you have medical insurance. We also do not bill insurance companies directly but can, at your request, provide a statement containing all the necessary claim information, commonly called a “super bill” which you can then submit to your insurance company for reimbursement.  Please understand that you will be responsible for all communication with your insurance company. We have chosen to stay out of network with insurance companies at this time because insurance payment for the services we provide do not cover our expenses.

We accept cash, checks, credit and debit cards, and Health Savings Account cards. There will be a $30 charge assessed for returned checks. Unpaid balances remaining after a period of four months may result in your account being referred to collections, and referral to a different provider.

Scheduling

To be seen as a new patient, we ask that you provide a valid credit card number and that you sign our “new patient” documents that establish the right to provide treatment. 

For both new and established patients:

Cancellations made 48 hours or more in advance of the appointment time will not be charged.

Cancellations less than 48 hours in advance will be charged half the initial evaluation fee for new patients and the full fee for the scheduled visit for established patients.

no-shows with no attempt made to notify our office in advance will be charged the full fee for the scheduled visit. 

Arriving Late and Missed Appointments

We schedule appointments close together and work to respect your time. It is essential to your care that you arrive on time. Should you arrive more than 10 minutes late for a medication management visit, or more than 20 minutes late for a longer appointment, you may be billed for a missed session. We will try to accommodate circumstances beyond your control.